At TopTop, we believe that football should be exciting, fair, and private. This Privacy Policy explains how we collect, use, and protect your information when you use our platform to book matches, select positions, track stats, and dominate the game. Your trust is our #1 priority — no shady data deals, no selling your info, just pure football integrity.
TopTop collects user data to provide and improve services. Collected data may include: name, contact information, profile details, match activity and performance data, and preferred playing locations. We also automatically collect certain technical data like IP addresses, device identifiers, browser types, and usage patterns to improve our services.
We use this data to manage accounts, provide match services, improve user experience, facilitate matchmaking, maintain leaderboards, prevent cheating and fraud, and communicate important updates. We may analyze aggregated data to improve our platform features. TopTop does not sell user data to third parties.
We use essential cookies to keep you logged in, remember your preferences, and ensure the platform functions properly. Optional analytics cookies help us understand how players use features like match booking, team creation, and tournament participation. You can disable non-essential cookies in your browser settings, but some features may be limited.
Data may be shared with service providers (e.g. payment systems, SMS verification like Twilio) to facilitate core platform functionality. Your profile name, team membership, match history, and leaderboard rankings are visible to other players as part of the competitive experience. We will disclose information when required by law or to protect the safety of our community.
Users have the right to access their data, request corrections, and request account deletion. You can view, update, or delete your profile information at any time through account settings. European users have additional GDPR rights including data portability and the right to restrict processing. We retain match history and team data as needed for tournament integrity.
Have questions about privacy or want to exercise your rights? Reach out to our support team at halit@toptopfootball.com or contact us via WhatsApp at +971 55 205 5227. We typically respond within 5-7 business days.
We take appropriate measures to protect user data, including bank-level encryption (AES-256) for sensitive data and TLS 1.3 for all communications. However, no system is completely secure. Match data, team rosters, and performance history are retained as needed to maintain tournament integrity and seasonal rankings. Inactive accounts may be anonymized after extended periods. You can request full deletion anytime — we'll wipe your data within 30 days, except where needed for legal or anti-fraud purposes.
TopTop is intended for users 13+. We do not knowingly collect data from children under 13. If you believe a child has provided us information, contact us immediately for removal.
Your data may be processed on servers located in various regions. We ensure Standard Contractual Clauses and adequate protections for cross-border data transfers in compliance with international law.